Privacy Policy
This privacy notice for [Your Company Name] (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
• Use our AI chatbot to automate WhatsApp chats, generate leads, and manage bookings for your business.
• Visit our website at [your website URL], or any website of ours that links to this privacy notice.
• Engage with us in other related ways, including sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [your contact email].
SUMMARY OF KEY POINTS
• What personal information do we process? We may process personal information such as names, phone numbers, email addresses, business details, and WhatsApp chat content.
• Do we process any sensitive information? We do not knowingly process sensitive personal information (e.g., health, biometric, or financial account numbers).
• Do we receive information from third parties? Typically from you directly or from WhatsApp with your permission.
• How do we process your information? To provide and improve Services, enable automated conversations, generate leads/bookings, communicate with you, and comply with laws.
• Do we share personal information? Yes—only with trusted service providers and partners necessary to operate our Services.
• How do we keep it safe? We use strong safeguards, but no system is 100% secure.
• Your rights: Depending on location, you may access, update, delete, or restrict use of your data.
WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
When using our chatbot or Services, you may provide:
• Names, phone numbers, email addresses, business details.
• WhatsApp chat content and responses (as necessary to deliver automation).
• Payment or billing details (if applicable).
HOW DO WE PROCESS YOUR INFORMATION?
We operate, maintain, and improve the Services; personalize experiences; provide support; communicate with you; and meet legal obligations.
WHEN AND WITH WHOM DO WE SHARE?
We may share information with vendors (hosting, analytics, payments) under appropriate safeguards, comply with legal requests, protect rights/safety, or as part of a business transfer.
DO WE USE COOKIES?
Yes. We use cookies and similar technologies. See our Cookies Policy.
HOW LONG DO WE KEEP YOUR INFORMATION & HOW DO WE KEEP IT SAFE?
We retain information as needed for the purposes described or as required by law, and apply technical/organizational safeguards. No method is 100% secure.
WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may request access, correction, deletion, or restriction of your data, and withdraw consent where applicable.
CHILDREN’S PRIVACY
We don’t knowingly collect personal information from children under 18. If we learn we have, we will delete it.
UPDATES TO THIS NOTICE
We may update this policy periodically. We’ll post the new version here and update the “Updated” date above.
HOW TO CONTACT US
Questions or requests? Email [your contact email].